How we work
You will know what you are getting, what it costs and when we will be there.
From the first visit to the final walkthrough, every step is written down. Here is exactly what happens, and what you can count on from us along the way.
- Free on-site visit and Moasure measurement
- Written, line-item proposal
- Five-year workmanship warranty
Step by step
Six steps, start to finish
The same process on every job, whether it is a side yard dog run or a full backyard with a pool deck and putting green.
“He was confident and knowledgeable. We did not feel like we were getting oversold or being taken advantage of. … Jordan was there throughout the whole process and didn’t just sell and run.”
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Reach out
Call (813) 906-5095 or send the quote form. Tell us what you are picturing: the area, who uses the yard and any timing you are working around. We set up a visit at a time that works for you.
You getA scheduled on-site visit
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Free on-site visit
We walk the yard with you and talk through how your family uses it: where the kids play, where the dog runs, sun and shade, drainage, sprinkler heads and access for equipment. Every area is measured with Moasure digital measuring, including slopes and grade.
You getAccurate measurements and straight advice on what fits your yard
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Your written proposal
Each area gets its own line, with measured square footage, the named product, quantities, what comes out, base and edging, the timeline, the payment schedule and the warranties. Nothing is lumped into one vague total.
You getA proposal you can compare line by line, good for 30 days
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Reserve your date
When you approve the proposal, a deposit reserves your install date and lets us order your materials. The rest is due at the final walkthrough, once you have seen the finished work.
You getA reserved install date and materials on order
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Installation
We remove and haul away the old surface, grade and compact the base, lay weed barrier, then install and secure the turf or pavers to the spec in your proposal. Irrigation heads in turf areas are capped, and we cut in cleanly around palms and utility boxes. If we uncover a hidden condition, nothing changes without a written change order you approve.
You getThe work built to the written spec, with debris hauled away
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Final walkthrough
We walk the finished project together and go over anything you want to look at closely. You get a care guide, and we register your manufacturer warranty in your name.
You getA care guide and your warranty registered in your name
The proposal
One line for every area
You should be able to read your proposal and know exactly what is going in the ground. Every proposal lists:
- Measured square footage for each area
- The product and infill by name
- Removal, base and edging spelled out
- Included extras, like capping irrigation heads
- Timeline and payment schedule
- Product and workmanship warranties
- Good for 30 days from the date issued
Tampa Turf & Pavers
Project proposal
| Area | Product | Qty |
|---|---|---|
| Backyard lawn | Real Turf Comfort, HydroChill infill | 720 sf |
| Side yard dog run | Turf USA Pet N’ Play | 310 sf |
| Putting green | Real Turf Golf Tour Putt, contoured | 280 sf |
| Cups, pins and flags | Aluminum pins | 3 sets |
| Edging at planter beds | Bend-A-Board | 240 LF |
What you can count on
Friendly people. A very professional process.
Nothing vague
Every area, product and quantity is written down before you commit, so you know exactly what you are paying for.
No surprise charges
If something changes once work starts, you see it in a written change order and approve it first.
Pay the balance at the end
The final payment is due at the walkthrough, after you have seen the finished project.
Warranties in your name
We register the manufacturer warranty for you and put our workmanship warranty in writing.
Warranties
In writing, and in your name
Two warranties come with your project. Both are written on your proposal before you sign, so there is no guessing later about what is covered.
- Manufacturer warranty
- The length depends on the product you choose. We list it on your proposal and register it in your name at the final walkthrough.
- Workmanship warranty
- Five years on our installation, covering seams, edges, wrinkles and base settling.
- Not covered
- Misuse, sharp objects, heat reflected from windows, flooding or storm surge, pets digging, and work done by others.
Good questions
Process questions
Still wondering about something? Call (813) 906-5095 and you will talk to a person.
“There was an unexpected hiccup which they resolved immediately and professionally. Jordan was great about following up also, to make sure that everything looked satisfactory after the project was complete.”
Is the on-site visit really free?
Yes. We come out, measure every area and talk through options with you. There is no charge for the visit or the proposal.
How long is a proposal good for?
Thirty days from the date on the proposal. After that we re-check material pricing before you sign.
How do payments work?
A deposit at signing reserves your install date and lets us order materials. The balance is due at the final walkthrough. The exact schedule is written on your proposal.
What if you find something unexpected during the install?
We stop and show you. Any change to the scope or price is written up as a change order, and nothing moves forward until you approve it.
Do you remove the old grass or surface?
Yes. Removal and haul-away are listed as their own line on your proposal, so you can see what is coming out and how it is handled.
What does the workmanship warranty cover?
Five years on our installation, covering seams, edges, wrinkles and base settling. It does not cover misuse, sharp objects, heat reflected from windows, flooding or storm surge, pets digging, or work done by others.
Free quote
Start with a free visit.
Tell us a little about your yard. We will set up a time to come out, measure and talk it through, with no obligation.
- 1Tell us about the space
A short form, about two minutes.
- 2Free on-site visit
We walk the yard with you and measure every area.
- 3Your written proposal
Line by line, with named products. Good for 30 days.